Please see below the answers to some of the questions we’re regularly asked. If you still need help, see our Contact Us page.
Access to and from our car parks
Are there directions to your car parks?
We issue comprehensive directions to our car parks at least a month before the event. These directions are from the M1, M40 and A5 and will help you minimise traffic delays.
Our amazing volunteers will make sure there are ample Silverstone School Parking signs for you follow along the route too.
Our car park volunteers will be able to offer you help and advice on departure routes, please ask them any questions you may have after you’ve parked.
Can you give me a postcode for the car park?
We don’t issue postcodes or 3-words for our car parks as there will be road closures and one way systems around the village and circuit.
Please follow our directions and route signage and ignore your sat nav!
How far from the circuit are your car parks?
All our car parks are between 25- and 35-minutes leisurely stroll from the circuits pedestrian access points (Winterhills and main circuit entrances)
All walking routes are fairly flat and paved and are obviously quicker if you have bicycles and scooters!
Our volunteers will be able to give the quickest route to the circuit on the day.
Car park facilities and operations
What are your car park opening times?
Our car parks open approximately 1 hour before the Circuit gates open and will be manned until 2 hours before the main timetabled F1 attraction. For 2025, our opening times are:
Friday: 06:30-23:30
Saturday: 06:30-23:30
Sunday (The School): 05:30-21:30
Sunday (All other sites): 05:30-22:30
Do you allow camping or overnight parking?
Overnight parking is not available at the request of our landlords; please respect this.
Camping is not permitted at any of our car parks.
Do you have any facilities available for use?
We have portaloos available for the use of our customers and volunteers during the sessions our car parks are manned.
Do you have any paved or hard standing parking?
We have a small number of paved parking spaces available at The School site. If you require hard standing parking, please contact us prior to booking.
All other spaces at The School and our other sites have parking on firm grass only.
Pedestrian and volunteer safety
All our SSP volunteers will be wearing hi-viz vests when on duty. If you require any medical attention please make yourself known to a volunteer.
Obviously, our car parks can get a little busy at times, please help us keep everyone safe by following volunteer directions and pedestrian signs.
Please refrain from smoking on any of our sites and please place any litter in the bins provided (or take it home at the end of the day).
Pricing and availability
Can we turn up on the day and park?
We cannot guarantee that spaces will be available for on the day parking. To guarantee you can park please book online.
Will the current prices still apply at a later date?
All prices are subject to change without notice.
All prices are exclusive of booking fees.
Our discounted Early Bird tickets are only available until November 2024 or until stocks run out – whichever happens first!
Your website is showing no parking availability!
Silverstone is a small village and we are always working with local landowners to try and secure the maximum number of car park spaces.
Additional spaces will be released if they become available and we always release returned tickets as soon as possible for re-sale.
Order changes
I can no longer attend the GP, how can I get a refund?
If you are no longer able to attend the Grand Prix, you can cancel your booking online.
Simply click the link to manage your booking in your confirmation e-mail, then scroll to the bottom and select “Cancel order”
We offer a full refund of the ticket price up until 7 days before the published event start date. After this point we are unable to offer a full refund as we start to incur costs relating to our car parking activities. Our refund policy can be found here. Please also review our terms and conditions here.
I’m coming in a different vehicle
You can amend your booking online – please see this page for details.
I can’t find my booking confirmation e-mail
Please check your spam folder, and if using a work e-mail check with your IT department. You can request a link to manage your order here.
If you still can’t find it please get in touch with any information you used during booking, such as vehicle registration or phone number.You can amend your booking online – please see this page for details.